Cashback - FAQ

Riichfactory.Com is one of highest paying Indian Cashback and coupons website. Our aim is to make everyone smart shopper. Smart shopper is one who save money apart from all coupons, discount and offer given by store. We provide highest cashback on your shopping over and above offers, coupon provided by the store. We have almost all stores as a Store partners such as Amazon, Flipkart, Snapdeal, Jabong, PayTM, Foodpanda, Rediff shopping, Ebay etc. We have most updated coupons from all store at one place so that you will not miss any offer. To get your Cashback spend by you on shopping, Please ensure you go to the retailer's shopping website via Go to Store button on Cashback website.

Your cashback earning will be credited to your Cashback account within 72 hours of your purchase. It will appear as Pending Cashback because your purchased products are still within the Return or Cancellation period so commision cannot be paid out to you.
To understand better lets go through example:
You make a purchase from Amazon.com for Rs.1000. Within 72 hours we will transfer commision to your Cashback account as Pending Cashback of Rs.100 (at 10% cashback rate). Now once the cancellation/return period is over, Amazon shall confirm this to us and pay us in the next monthly payment cycle. We shall then move this pending cashback of Rs.100 to your Confirmed Cashback. However, if you cancel or return your order within the Return or Cancellation period, the transaction is cancelled and the pending cashback of Rs100 is removed from your Pending Cashback.

To make your cashback track succesfully, Please follow below steps 1. Login to Cashback 2. Go to Retailer (Online Store) via Cashback by Clicking Go to Store 3. Do not visit any other price comparison, coupon or deal site in between clicking-out through Cashback and placing order on retailer website 4. Please add products in your Cart only after you click out of Cashback. Products lying in the cart before clicking out through Cashback will not be eligible for claiming Cashback 5. Complete your purchase in the same session/in one go after clicking through Cashback 6. We recommend you do not use a quote reference or code provided by a comparison site. In that case, the commission from the sale would be paid to the comparison site. If we do not receive any commission from retailers we are unable to give cashback to you. 7. Only use Coupons available on Cashback to ensure validity & proper Cashback tracking. Using vouchers not supplied by Cashback may result in another party being credited with your cashback. 8. To enable your cashback to track successfully, we recommend you to permanently allow cookies, JavaScript and third party images. Clear cookies to get started.

Missing cashback enquiries can take between 1 to 12 weeks to get resolved. Rest assured we will try our level best to resolve your missing cashback query as soon as possible. Please note that our referral bonus are aligned with yours and we only earn when you get cashback.

You can withdraw only Confirmed Cashback Amount available in your account. Pending Cashback cannot be paid till its status has been updated as ‘Confirmed’ by the retailers. When you have earned a minimum of Rs.600 as Confirmed Cashback, You can ask for withdrawal. We will transfer amount to your bank account by NEFT and will reach your account within 6 to 8 business days. We do not charge any fee on withdrawal and also there is nothing like hidden charge.

For every Referral, We pay 15% of referral cashback to you for lifeime. Referral are the people who joined through referral link sent by you to them. You can get your refeeral link in your account under Refer Friends Menu. lets suppose 200 people joined through your referral. and on average each people earn cashback of Rs 500 per month through online shopping. then you will get 200 X (15% of 500 = 75) =15000 Rs per month and best thing is its for lifetime. so you can earn approx Rs 15000 per month by just referring 200 people.